CSV import errors in LeadLex and how to fix them
Fixes for the messages you can meet when importing contacts from a spreadsheet, from unsupported file types to column mapping warnings and timeouts.
Last updated
Most import errors come from the file type, a missing name column or a column mapped to the wrong field. LeadLex accepts CSV, XLSX and XLS files for contacts. Start the import under Network → Add Contact → Import CSV.
Messages and fixes
| Message | What to do |
|---|---|
| Unsupported file type. Please upload a CSV, XLSX, or XLS file. | Save the file in one of those formats. |
| No contacts to import / No valid contacts to import | Map at least a name column (Full Name, First Name or Last Name) or an Email column. |
| N contacts have phone numbers in the Company field. Please check your column mapping. | Go back to Map Fields and fix the Maps To column. |
| N contacts had errors | The rest were imported. Fix the failing rows and import them again. |
| Import failed: no contacts could be saved. Please check your CSV format and try again. | Open the file, check the header row and try again. |
| Import timed out: The file may be too large. Try splitting it into smaller batches. | Split the file into smaller files. |
| Contacts imported, but adding them to the list failed. | Use Add to List from your network page. |
Before you retry
- Check the Maps To column on Map Fields. Choose Don't Import for columns you do not need.
- Remove blank rows at the end of the sheet.
- Import a sample of 10 rows first.
Updating instead of adding
To change contacts you already have, map a column to Contact ID (for updates).
What happens next
If the import finds likely duplicates, LeadLex shows a Review button and sends Review duplicates.
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