LEGAL

Terms of Service

Last updated: 27 March 2026

1. Agreement and Scope

These Terms of Service ("Terms") constitute a binding agreement between you ("Customer", "you") and Lead IP GmbH, a German limited liability company (GmbH) registered at Amtsgericht München, HRB 263320, with its registered address at Trogerstraße 50, 81675 Munich, Germany ("LeadLex", "we", "us").

These Terms govern your access to and use of the LeadLex websites, applications, AI assistant (Lexi), integrations, and all related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization.

2. Definitions

"Services" means the LeadLex platform, including the website at leadlex.com, the LeadLex application, the AI assistant Lexi, integrations, APIs, and all related documentation.
"Customer Data" means all data, content, and information that you upload, import, or otherwise provide to the Services, including CRM records, contacts, documents, and communications.
"AI Output" means any text, analysis, recommendation, or other content generated by Lexi or any other AI-powered feature of the Services.

3. Account Registration and Security

3.1. You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your login credentials.

3.2. You are responsible for all activity that occurs under your account. You must notify us immediately at support@leadlex.com upon becoming aware of any unauthorized access or use.

3.3. We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.

4. Use of the Services

4.1 Permitted Use

You may use the Services solely for your lawful business purposes in accordance with these Terms and all applicable laws.

4.2 Acceptable Use Restrictions

You shall not:

Use the Services in violation of any applicable law or regulation
Attempt to gain unauthorized access to any part of the Services, other accounts, or computer systems
Interfere with or disrupt the integrity or performance of the Services
Reverse engineer, decompile, or disassemble any part of the Services
Use the Services to transmit malware, spam, or other harmful content
Resell, sublicense, or redistribute the Services without our prior written consent
Use automated scripts, bots, or scraping tools to access the Services except through our published APIs
Input data into the Services that you do not have the right to process
Use AI Output as a substitute for professional legal advice (see Section 5)

4.3 Suspension

We may suspend your access to the Services immediately if we reasonably believe you are violating these Terms, if your use poses a security risk, or if required by law. We will provide notice of the suspension and the reason, unless prohibited by law.

4.4 Third-Party Data, Prospecting, and Business Card Scanning

4.4.1. The Services include access to third-party data sources such as professional databases, company registries, patent office filings, and verified public records ("Third-Party Data"). This data is provided for informational purposes only. We do not warrant the accuracy, completeness, or timeliness of Third-Party Data.

4.4.2. Prospecting compliance. When using the Prospector feature or any Third-Party Data for outreach, you are solely responsible for ensuring that your use complies with all applicable laws and regulations, including but not limited to the GDPR, the German UWG (Gesetz gegen den unlauteren Wettbewerb), CAN-SPAM Act, CASL, and any other applicable anti-spam or data protection laws. You must obtain any required consents before contacting individuals and must honor opt-out requests promptly.

4.4.3. Business card scanning. When you use the business card scanning feature, images are processed to extract contact information. You represent and warrant that you have the right to process the business cards you scan (e.g., the card was given to you voluntarily). Scanned images are processed to extract structured data and are not retained beyond the extraction process.

4.4.4. LeadLex provides tools for prospecting and outreach — we do not endorse or authorize any specific use of these tools. You are solely responsible for the content, timing, and recipients of any outreach conducted through the Services.

5. Artificial Intelligence — Important Disclaimers

5.1. Lexi is an AI assistant, not a lawyer. Lexi and all AI-powered features of the Services are tools designed to assist with business development, research, and administrative tasks. They do not provide legal advice, and their output does not constitute legal advice under any jurisdiction.

5.2. AI Output may be inaccurate. AI-generated content may contain errors, omissions, inaccuracies, or outdated information. AI systems may produce responses that appear plausible but are factually incorrect ("hallucinations"). You must independently verify all AI Output before relying on it.

5.3. No attorney-client privilege. No attorney-client relationship or privilege is created by your use of Lexi or any other AI feature of the Services. Communications with Lexi are not privileged or confidential legal communications.

5.4. User responsibility. You are solely and entirely responsible for any decisions, actions, or omissions based on AI Output. LeadLex accepts no liability for consequences arising from reliance on AI-generated content.

5.5. No guarantee of results. We do not warrant that AI Output will achieve any particular outcome, be suitable for any specific purpose, or meet any professional standard.

6. Customer Data and Intellectual Property

6.1. Your data: You retain all rights, title, and interest in Customer Data. You grant us a limited, non-exclusive license to process Customer Data solely to provide the Services.

6.2. Our services: LeadLex retains all rights, title, and interest in the Services, including all software, branding, documentation, and proprietary technology. Nothing in these Terms grants you any right in or to the Services except the limited right to use them in accordance with these Terms.

6.3. Feedback: If you provide suggestions or feedback about the Services, we may use it without restriction or compensation.

7. Data Protection

7.1. We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the GDPR.

7.2. Where we process personal data on your behalf as a data processor, the terms of our Data Processing Agreement apply.

7.3. You are responsible for ensuring that you have a valid legal basis (e.g., consent or legitimate interest) for any personal data you upload to or process through the Services.

8. Fees and Payment

8.1. Access to certain features of the Services requires a paid subscription. Fees are as set out on our pricing page or in a separate order form.

8.2. All fees are quoted exclusive of applicable taxes (including VAT). Invoices are payable within 14 days of the invoice date unless otherwise agreed.

8.3. We may change our pricing with at least 30 days' prior written notice. Price changes apply from the start of the next billing cycle following the notice period.

8.4. If payment is overdue, we may suspend access to paid features after sending a written reminder and allowing a 14-day grace period.

8.5 Free Trials and Free Plans

8.5.1. We may offer free trials or free-tier plans that provide limited access to the Services. Free trials are available for a limited period as stated at the time of signup. Free-tier plans (e.g., Starter without Lexi) may be offered with feature and usage limitations as described on our pricing page.

8.5.2. We reserve the right to modify, limit, or discontinue any free offering at any time with 30 days' prior notice.

8.5.3. At the end of a free trial, your account will revert to the free-tier plan unless you subscribe to a paid plan. Your data will be retained in accordance with our Privacy Policy.

8.5.4. All provisions of these Terms apply to free trials and free-tier plans, including the limitation of liability in Section 12 (with the €100 cap applying to free-tier users).

9. Service Availability

9.1. We use commercially reasonable efforts to maintain the availability of the Services. However, we do not guarantee any specific uptime percentage unless expressly agreed in a separate Service Level Agreement (SLA).

9.2. The Services may be temporarily unavailable for scheduled maintenance (which we will announce in advance where practicable), urgent security patches, or circumstances beyond our reasonable control.

9.3. We are not liable for any losses caused by temporary unavailability of the Services.

10. Beta and Preview Features

10.1. We may offer features labeled as "Beta", "Preview", "Early Access", or similar designations. Such features are provided for evaluation purposes and may be changed, suspended, or discontinued at any time without notice.

10.2. Beta features are provided "as is" without any warranty. The limitations of liability in Section 12 apply with additional force to beta features — our liability for beta features is excluded to the maximum extent permitted by applicable law.

10.3. We make no commitment regarding the general availability, timeline, or final functionality of any beta feature.

11. Disclaimers

11.1. To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2. We do not warrant that: (a) the Services will meet your specific requirements; (b) the Services will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the Services (including AI Output) will be accurate or reliable; or (d) any errors in the Services will be corrected.

11.3. The disclaimers in this section do not affect mandatory statutory warranty rights that cannot be excluded under applicable law, including German law.

12. Limitation of Liability

12.1. Unlimited liability. Nothing in these Terms limits our liability for:

Intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit)
Injury to life, body, or health
Liability under the German Product Liability Act (Produkthaftungsgesetz)
Fraudulent misrepresentation
Any other liability that cannot be limited or excluded under mandatory applicable law

12.2. Liability for slight negligence. In cases of slight negligence (leichte Fahrlässigkeit), we are liable only for breach of material contractual obligations (wesentliche Vertragspflichten / Kardinalpflichten) — obligations whose fulfillment is essential for the proper performance of the contract and on whose compliance you regularly rely. In such cases, our liability is limited to the foreseeable, contract-typical damages.

12.3. Liability cap. Subject to Sections 12.1 and 12.2, our total aggregate liability arising out of or in connection with these Terms and the Services shall not exceed the total fees you paid to us in the twelve (12) months preceding the event giving rise to the claim. If you are using a free plan and have not paid any fees, our aggregate liability shall not exceed one hundred euros (€100).

12.4. Exclusion of indirect damages. Subject to Section 12.1, we shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, or reputational damage, regardless of the theory of liability.

12.5. AI Output. Without limiting the foregoing, we accept no liability for any loss, damage, or claim arising from your reliance on AI Output. You acknowledge that AI Output is generated by machine learning models and may contain errors.

13. Indemnification

13.1. You agree to indemnify, defend, and hold harmless Lead IP GmbH, its directors, officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

Your violation of these Terms
Your use of the Services in violation of applicable law
Customer Data that you upload, import, or process through the Services
Your reliance on AI Output
Any third-party claim arising from your use of the Services

13.2. This indemnification obligation survives termination of these Terms.

14. Term and Termination

14.1. Term. These Terms are effective from the date you first access or use the Services and continue until terminated.

14.2. Termination by you. You may terminate your account at any time through your account settings or by contacting support@leadlex.com.

14.3. Termination by us. We may terminate or suspend your access to the Services: (a) for material breach of these Terms, after providing 14 days' written notice and an opportunity to cure (except where the breach is not capable of cure); (b) immediately if required by law; or (c) if you fail to pay undisputed fees after the grace period described in Section 8.4.

14.4. Effects of termination. Upon termination: (a) your right to access the Services ceases immediately; (b) you may request an export of your Customer Data within 30 days of termination; (c) after the 30-day export period, we will delete your Customer Data in accordance with our Privacy Policy, except where retention is required by law.

14.5. Survival. Sections 5 (AI Disclaimers), 6 (IP), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 16 (Governing Law), and 17 (Dispute Resolution) survive termination.

15. Force Majeure

Neither party shall be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, epidemics, government actions, power failures, internet or telecommunications failures, or failures of third-party service providers. The affected party shall notify the other party promptly and use reasonable efforts to mitigate the impact.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG) and excluding German conflict of laws rules.

17. Dispute Resolution

17.1. Negotiation. The parties shall attempt in good faith to resolve any dispute arising out of or in connection with these Terms through negotiation.

17.2. Jurisdiction. If a dispute cannot be resolved through negotiation within 30 days, the courts of Munich, Germany shall have exclusive jurisdiction for all disputes arising out of or in connection with these Terms, to the extent permitted by applicable law.

17.3. Consumer rights. If you are a consumer within the meaning of § 13 BGB, the mandatory jurisdiction provisions of your place of residence apply.

18. Changes to These Terms

18.1. We may update these Terms from time to time. We will post the revised version on this page and update the "Last updated" date.

18.2. For material changes, we will provide at least 30 days' prior notice to registered users by email. If you do not agree to the updated Terms, you may terminate your account before the changes take effect.

18.3. Continued use of the Services after the effective date of updated Terms constitutes acceptance.

19. Third-Party Services

19.1. The Services may integrate with third-party services (e.g., Gmail, Outlook, HubSpot, Slack). Your use of third-party services is governed by the respective third party's terms and privacy policies.

19.2. We are not responsible for the availability, accuracy, or practices of any third-party service. Integration with a third-party service does not imply our endorsement of that service.

20. General Provisions

20.1. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose of the original provision.

20.2. Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, and DPA (where applicable), constitute the entire agreement between you and Lead IP GmbH with respect to the Services and supersede all prior agreements.

20.3. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

20.4. Waiver. A failure or delay by either party to exercise any right under these Terms shall not constitute a waiver of that right.

20.5. Language. These Terms are drafted in English. If a translated version conflicts with the English version, the English version prevails.

20.6. Notices. Notices to Lead IP GmbH must be sent to legal@leadlex.com. Notices to you will be sent to the email address associated with your account.

21. Contact

Questions about these Terms: legal@leadlex.com.

Lead IP GmbH Trogerstraße 50 81675 Munich, Germany