Unlock emails and phone numbers in Prospector
What it costs to unlock a prospect's email or phone number, why phone numbers are opt in, and what Lexi can and cannot reveal for you.
Last updated
In Prospector, unlocking an email address costs 1 credit and unlocking a phone number costs 10 credits. Phone numbers are always opt in, so LeadLex never spends the 10 credits on its own.
What Prospector costs
| Unlock | Cost |
|---|---|
| Search for prospects | 1 credit |
| Unlock email | 1 credit |
| Unlock phone | 10 credits |
If you do not have enough, the message reads "Unlock phone costs 10 credits". If no number is found, the 10 credits are refunded.
Where to do it
Open Prospector from the left rail, run a search, and choose the unlock you want on the prospect's row. Contact enrichment never requests phone numbers, so it never spends the 10 credits.
What Lexi can do
Ask Lexi to reveal a prospect's email and it can. Phone reveals are not available in chat. Lexi tells you they cost 10 credits and run from the Prospector page.
Keep a check on spend
Look at the Usage tab under Settings → Billing & Usage if you run large searches. Admins see it. See Credits: what costs what.
What happens next
Add the people you unlocked to a list and start a follow up. See Lists and tags.
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